Attack problems like a Viper!
The V.I.P.E.R. Improvement Model is a fire/EMS specific bundle that uses an organized set of business tools to uncover and solve issues that present themselves to departments. This book provides a structure on how to build a strategic plan, how to conduct a root cause analysis, how to measure performance and poor variability with control charts, how to develop a marketing plan and forecast, how to manage a membership with strategic human resources and motivation-based tactics, how to change a process that lasts, and how to analyze and manage risk. The V.I.P.E.R. Improvement Model can help you become a more effective leader within your fire or EMS department.
Cutting Edge Fire/EMS Department Leadership Tactics
book release Coming July 1
About the author
Dr. David Hupp has been a volunteer firefighter/EMT for over a decade with increasing roles of responsibility as an officer both operationally and administratively. Dr. Hupp is a Firehouse Magazine published author, and works as a Quality Improvement professional at the Johns Hopkins Hospital where he uses many of the tools identified in his book daily. Dr. Hupp received his Doctorate in Business Administration from Liberty University, and lives in Calvert County, MD with his wife and two children.
Publications, Awards, In the News
Resume
Quality Improvement Team Leader - Johns Hopkins Hospital
Doctorate in Business Administration - Liberty University
Volunteer Firefighter/ EMT/ Board of Director - SVRSFD
Certifications: Lean Six Sigma Blackbelt, Certified Professional in Healthcare Quality, TeamSTEPPS Master Trainer, Just Culture Certified, CUSP Team Certified, RCA2 from IHI, Lean Project Management, Risk Mgmt, Change Mgmt, Ethics Assoc.
Awards
Distinguished Alumni Award – College of Southern Maryland
The Southern Maryland Chronical
Continuous Improvement Professional Award - Mgmt and Strategy Institute
EIN Presswire
Rookie of the Year Award, Fire Chief’s Award, Cardiac Event Lifesaves - SVRSFD
Leadership
Service Leadership Panel Discussion Member
Leadership Southern Maryland Member
Leadership Academy Graduate
Johns Hopkins Armstrong Institute for Patient Safety and Quality
Join the Movement! With V.I.P.E.R. Improvement!
V.I.P.E.R. V-Neck / Ultra Cotton Tee / Tank
Show your commitment to duty and improvement of Fire and EMS service with our V.I.P.E.R. Tee’s. These unisex t-shirts are more than just fabric - they are a symbol of tenacity, resilience, and courage.
Key Features:
- V.I.P.E.R. logos.
- Thin Red Line V.I.P.E.R. bell-curve logo with EMS rod's as control limits.
- Tear-away label.
- 100% cotton fabric for smooth and comfortable wearing.
Join the Movement! With V.I.P.E.R. Improvement!
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